FAQ

No two replacement projects are the same. In order to figure out the budget for your window or door replacement project, we will need to completely understand your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to present you with a free quote at your consultation. A Pella^® design expert will work alongside you to comprehend your project, choose high-quality products and measure for your replacements.

In addition to creating high-quality products in multiple styles, we also have payment and finance options to help make your replacement project affordable.

It’s our mission to ensure we answer all of your questions about windows and doors from Pella of Danville. We’ll review all the features and options available to you, including material choices and energy-efficient enhancements. To make sure we can cover it all, we recommend you allow about two hours for your consultation session.

Installations of replacement windows and doors from Pella of Danville are run by a Pella^® Expert Installer^SM. Under his or her guidance, Pella-certified installers will get your windows or doors installed. They must complete an in-depth set of training courses to make sure your windows and doors are properly installed and adhere to Pella’s warranty criteria. You can learn more about your simple, no-guess installation day here.

Before they can be brought on board, Pella requires installers to pass a drug test and background check. Our installers are completely covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella^® products meet or exceed ENERGY STAR^®-certification in all 50 states and most of Canada. How will this impact you? Not only could you notice a decrease in your heating and cooling costs, but you will help lower your impact on the environment.

The perk of Pella^® vinyl windows is that you won’t have to paint them. They are made in a variety of colors, so you’ll find a color that accompanies your home. We do not recommend painting your vinyl products; this will nullify your warranty.

Pella of Danville gives you services and support that bigger stores can’t. Our professional staff has expertise in selling, installing and servicing Pella^® windows and doors. You’ll have a dedicated Pella sales team, consisting of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get ahold of our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work answering them.

There are a variety of reasons why Danville-area people go with Pella of Danville for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell exclusively through third-party channels, Pella of Danville has a dedicated window and entry door showroom. This unique way of doing business offers you a highly personal experience with the assistance of a local Pella^®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Danville has a superior-quality, energy-efficient and sturdy solution.